Certifications
Approved quality

Our experience in Service Management and tech installation, electronic devices and POS maintenance and repair has been certified for the quality and the security that we apply.

Using the most demanding methodologies and high market implementation (ITIL, PMP,Prince 2, and others), we have developed our own work tools to manage the Services, qirh real time visiblity and total transparency.

We have an Integrated System of Quality Management, Environmental, IT Services and Information Security, with integrated Politics, and a Health & Safety System, certified by AENOR, OCA and Cámara Certifica, which are orientated towards each clients Service culture and based on quality services and products and Corporate Responsability.

Company Politics in this field are stipulated by the senior management team and are shared by all the members of the company, just as our certifications show, we persue and promote high moral and environmental values.

We have been placed in the 10th edition of Europes 500, awarded by the European Comission.

Our certifications

ISO 9.001: 2015 (Sistema de Gestión de la Calidad)

AENOR has certified our Management Quality System in relation to the ISO 9001:2015 rule in the ICT field.

ISO 14.001: 2015 (Sistema de Gestión Ambiental)

The ISO 14001: 2015 certification, granted by AENOR, recognises the pacted commitments reached in environmental terms, emphasising in preventing contamination and guarenteeing our responsibility with the surroundings.

ISO 20.000: 2011 (Sistema de Gestión de Servicios de T.I.)

The ISO 20.000: 2011 Certification is realted to the integrity and security with which we treat our clients, working every day to better our quality in service management.

ISO 27.001: 2014 (Seguridad de la Información)

This Certification is granted by AENOR, it acknowledges the information security systems we use to manage our clients tech information.

OCA 15.504 (Calidad de Software)

This Certification is granted by OCA, in relation to the quality and maturity of our software systems and our electronic managment for maintenance and development.

ISO 9.001: 2015 (Sistema de Gestión de la Calidad)

This certification, granted by Cámara Certifica, recognizes the quality in the processes of management, organization and control of the technological services of installation, maintenance, recovery and repair of electronic equipment and point of sale terminals. Design and delivery of computer and telecommunications training. Development and maintenance of programs and network configuration.

ISO 27.001: 2014 (Seguridad de la Información)

This certification, also granted by OCA, acknowledges the security information system that support the maintenance, installment and tech services of our electronic and information technologies.

ISO 20000: 2011 (Sistema de Gestión de Servicios de T.I.)

This certification, OCA granted us it due to our integrity and security in managing our clients operations, organization and tech installment and maintenance control for electronic devices and POS. IT Formation design and implementation. Development and maintenance of programms and network configuration.

ISO 14.001: 2015 (Sistema de Gestión Medioambiental)

This certification, granted by Cámara Certifica, recognizes the environmental management in the processes of management, organization and control of the technological services of installation, maintenance, recovery and repair of electronic equipment and point of sale terminals. Design and delivery of computer and telecommunications training. Development and maintenance of programs and network configuration.

10th Edition of Europe's 500

"Asociación Española para la Calidad" partner

Our classifications

Junta Consultiva de la Contratación Administrativa

Group V, subgroup 03, category D
Group V, subgroup 02, category D
Group V, subgroup 05, category D

Patrimony Conect

Zelenza is a classified company catalogued in the Purchase General Managment State Patrimony.

Achilles

Zelenza is classified in Achilles, a group that has standardized the evaluatuon of suppliers that provide services to big coorporations around the world.